You Beat the Game. Ready to Scale For Real?
Mission Scale was just the warm-up. Now it’s time to prepare your support team for the real BFCM — with Horatio by your side.
Get the support you need
You just completed Mission Scale — a four-part journey through chaos, adventure, and cosmic customer experience. But beneath the glowing mushrooms, angry squirrels, and asteroid belts… was a real lesson:
Scaling your support team for BFCM requires the right strategy — and the right partner. Horatio helps brands scale smoothly, without the overwhelm, missed tickets, or burnout you experienced in Level 1.
Horatio helps brands scale smoothly, without the overwhelm, missed tickets, or burnout you experienced in Level 1.
You tried to handle everything alone… and failed.
Just like in real life, no single agent can manage BFCM volume. Tasks pile up, customers wait, chaos grows.
Moral: You can't scale alone.
Minigame 2 – Journey to Earth
You navigated a rough path and countless obstacles to find better support. Scaling can feel like flying through an asteroid field — disorganized, unpredictable, stressful.
Moral: You need a trusted guide.
Minigame 3 – The Great Squirrel Escape
You sprinted past threats and distractions to reach Horatio HQ. Your operations have to move fast — but without losing quality.
Moral: Agility matters.
Minigame 4 – Scaled Support (With Mr. Horatios!)
Suddenly… everything clicked. Tasks got done. The chaos disappeared. You won. That's what happens when you scale your team with Horatio — real people, real expertise, real results.
Moral: Scaling with Horatio = Winning.
Why brands scale with Horatio
From Chaos to Control:
- Instantly add trained, expert agents matched to your CX style
- 24/7 coverage for peak seasons like BFCM
- Flexible team expansion as tickets rise
- Hands-on account management (no guesswork)
- Dedicated QA and training to keep quality high
- Faster replies, happier customers, higher revenue
Brands scale their support with Horatio, from startups to global leaders.
Ready to Scale Like a Pro This BFCM?
You completed Mission Scale. Now it’s time to complete your real mission.