Outsourcing as
smart as you are

White glove, tech-enabled dedicated customer experience teams to help grow great businesses. 

Do what you do best. Hire Horatio for the rest.

Extend your team

Horatio serves your customers so you can focus on growth

  • Full-time associates dedicated exclusively to your success

  • Available 24/7 via phone, Slack, or email

  • Fully bilingual in English & Spanish

Enhanced experience

We provide reliable, user-friendly support tailored to your product

  • Customized processes aligned to your goals

  • Specialized expertise in digital/online industries

  • College educated associates to solve customer problems

Advance your brand

Our associates bring your company’s voice & values into every interaction

  • Rigorous training in your brand, business & scenarios

  • Culture-focused model & startup mindset

  • Service delivery through your existing tech systems

Cloud-based technology integrations

to give your customers the best experience

We are experts in a number of CX softwares

  • We will use your existing technology

  • Or we can help you switch to tech that fits you better

Improve as you grow

Scale smarter with Horatio’s performance-driven outsourcing

  • Robust quality assurance frameworks & monitoring

  • Actionable insights from customer data & feedback

  • Ongoing recommendations for retention & optimization

 
Ready to get things rolling? 
 
We are here to assist. Contact us by phone, email, or via our social media channels.
  • Black Facebook Icon
  • Black Instagram Icon
  • Black Twitter Icon
  • Black LinkedIn Icon