Horatio

Scale yourin-house support team at half the cost, without compromising on quality

Customer operations, done for you by highly experienced support professionals. It feels in-house, not outsourced.

Let’s talk
Let’s talk
logo
logo
logo
logo

A seamless extension of your in-house team

Hire Horatio creates custom teams of top-tier customer service professionals, ready to support your customers in any time zone, in any language, and across all communication channels.

  • A true extension of your team
  • Support via email, chat, voice, social, or SMS
  • Global 24/7 coverage

We rapidly deploy highly trained, on-brand CX teams with extensive industry expertise, providing 24/7 support without compromising quality. Schedule a call with our solutions team to discover how we can assist you.

Hear it from our clients

Don’t take our word for it

Chief Experience Officer

“It impresses me every day how well our team really understands what we're building and what we're doing and how to best serve our community. My only regret is not working with Horatio earlier.”

Cate Marques

Cate Marques

Chief Experience Officer

Cate Marques
Whisker

“It impresses me every day how well our team really understands what we're building and what we're doing and how to best serve our community. My only regret is not working with Horatio earlier.”

Bill Barcelona

Bill Barcelona

Whisker

Bill Barcelona
Co-Founder and Chief Insurance Officer

“Our experience with Horatio has been nothing short of amazing. Our business actually is very involved. There is a lot of industry specific knowledge for the roles that they have here. So they've adapted very well. The customer service is outstanding.”

Justin Zemaitis

Justin Zemaitis

Co-Founder and Chief Insurance Officer

Justin Zemaitis
Vice President of Operations

“The best part about working with Horatio is that they’re not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs. Long gone are the days where contact centers are cost centers. Horatio turns a contact center into a profit center.”

Jarvous Freeman

Jarvous Freeman

Vice President of Operations

Jarvous Freeman

We don't mean to boast, but we're confident you'll want to partner with us. So, feel free to check out a few of our competitors.

Logo

Hire Horatio is a trusted outsourcing partner, delivering top-notch customer service, back-office support, and operational excellence. Our expert teams provide seamless, on-brand support with 24/7, multi-language capabilities and omni-channel communication. We don’t just extend your team—we enhance it. Choose Hire Horatio for quality, flexibility, and a partnership that grows with your business.

Logo

A small-scale outsourcing company primarily serving startups and early-stage businesses. They offer services like customer support, community management, and technical support. PartnerHero’s approach is relatively adaptable, enabling them to respond to client changes, though their solutions are more suitable for smaller, less complex operations.

Logo

Awesome CX is an outsourcing company offering customer service, technical support, and back-office solutions. They provide round-the-clock support through various channels and aim to deliver personalized experiences for their clients, with a focus on maintaining a friendly and adaptable approach.

Logo

Is a full-service outsourcing company that provides customer service, back-office support, and virtual assistant services. They offer 24/7 support through multiple channels and focus on creating long-term partnerships with their clients.

Logo

An outsourcing company focused on customer service, content moderation, and digital services. They offer budget-friendly support solutions for businesses of various sizes. Their agents are trained to deliver customer service across multiple channels, though the emphasis is primarily on cost efficiency.

Logo

Boldr is an outsourcing company specializing in customer experience, data management, and sales support. They focus on providing ethical outsourcing solutions with a commitment to social impact, aiming to partner with businesses that share their values of community and sustainability.