Scale your in-house support team at half the cost, without compromising on quality
Customer operations, done for you by highly experienced support professionals. It feels in-house, not outsourced.
A seamless extension of your in-house team
Hire Horatio creates custom teams of top-tier customer service professionals, ready to support your customers in any time zone, in any language, and across all communication channels.
A true extension of your team
Support via email, chat, voice, social, or SMS
Global 24/7 coverage
We rapidly deploy highly trained, on-brand CX teams with extensive industry expertise, providing 24/7 support without compromising quality. Schedule a call with our solutions team to discover how we can assist you.
Don’t take our word for it
“It impresses me every day how well our team really understands what we're building and what we're doing and how to best serve our community. My only regret is not working with Horatio earlier.”
Cate Marques
Chief Experience Officer
“Our experience with Horatio has been nothing short of amazing. Our business actually is very involved. There is a lot of industry specific knowledge for the roles that they have here. So they've adapted very well. The customer service is outstanding.”
Justin Zemaitis
Co-Founder and Chief Insurance Officer
“The best part about working with Horatio is that they’re not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs. Long gone are the days where contact centers are cost centers. Horatio turns a contact center into a profit center.”
Jarvous Freeman
Vice President of Operations
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We don't mean to boast, but we're confident you'll want to partner with us. So, feel free to check out a few of our competitors.
Hire Horatio is a trusted outsourcing partner, delivering top-notch customer service, back-office support, and operational excellence. Our expert teams provide seamless, on-brand support with 24/7, multi-language capabilities and omni-channel communication. We don’t just extend your team—we enhance it. Choose Hire Horatio for quality, flexibility, and a partnership that grows with your business.
A small-scale outsourcing company primarily serving startups and early-stage businesses. They offer services like customer support, community management, and technical support. PartnerHero’s approach is relatively adaptable, enabling them to respond to client changes, though their solutions are more suitable for smaller, less complex operations.
Awesome CX is an outsourcing company offering customer service, technical support, and back-office solutions. They provide round-the-clock support through various channels and aim to deliver personalized experiences for their clients, with a focus on maintaining a friendly and adaptable approach.
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An outsourcing company focused on customer service, content moderation, and digital services. They offer budget-friendly support solutions for businesses of various sizes. Their agents are trained to deliver customer service across multiple channels, though the emphasis is primarily on cost efficiency.
Boldr is an outsourcing company specializing in customer experience, data management, and sales support. They focus on providing ethical outsourcing solutions with a commitment to social impact, aiming to partner with businesses that share their values of community and sustainability.
Ready to talk to us about outsourcing?
We’ve built expert customer support teams for top brands like Lavazza, Hydrow, Bark, and many others. Great companies turn customers into loyal fans by investing in outstanding customer experiences—and the best brands (like yours) leverage quality outsourcing to scale efficiently without overspending.
Connect with our team today to discover how we can help your brand grow with exceptional CX, and get your $2,000 launch credit.