Prepare to outsourceyour customer support in just 10 days
In this free 10-day email course, Jose Herrera, co-founder of Horatio, will teach you step-by-step how to outsource your customer support the right way - so you can focus on growing your business.
Each day, you’ll receive actionable lessons, real-world strategies, and a simple task to move you forward.
Why Take This Course?
Save Time & Energy
Learn how to hand off the right tasks and free up your workload.
Avoid Costly Mistakes
Get insider strategies to prevent common outsourcing pitfalls.
Improve Customer Experience
Build a support system that enhances customer satisfaction.
Grow Smarter, Not Harder
Scale your business without sacrificing quality.
Get Expert Guidance
Learn from outsourcing specialists with real-world experience.
Join our free Outsourcing Bootcamp and gain the expertise to scale your CX team effectively—enroll now to get started!
What You'll
Learn:
Day 1:
Define Your Customer Support Goals
Day 2:
Audit Your Current Support Process
Day 3:
Identify Tasks to Delegate
Day 4:
Define Your Brand Voice and Support Style
Day 5:
Organize Your Knowledge Base
Day 6:
Set Your Budget for Outsourcing
Day 7:
Choose the Right Outsourcing Partner
Day 8:
Plan Your Onboarding Process
Day 9:
Establish Metrics for Success
Day 10:
Create a Communication Plan
Who this course is for?
- Startup Founders looking to scale without hiring a full in-house team.
- Small Business Owners who want to streamline customer support.
- E-commerce Brands needing 24/7 support to improve response times.
- Service-Based Businesses looking to free up internal resources.
If you’re ready to delegate smartly and grow efficiently, this bootcamp is for you!