
IMMERSE INTO
THE CXVERSE
Dive into the wild, weird, and all-too-real
world of customer experience!
WHY WE’RE GETTING GRAPHIC ABOUT CX
At Horatio, we believe customer experience shouldn’t be boring. Our comic series puts a fun, relatable spin on the challenges and wins of building world-class support teams.
Whether you're a CX leader or a curious brand builder, there's something here for you: insights, laughs, and a few talking cubes.

A crew with a love for CX and storytelling.
This comic wasn’t built by algorithms or churned out in a content mill. It was handcrafted by a passionate team of Latin American creatives who live and breathe customer experience, comics, and the magic of storytelling.
From the first sketch to the final click, every panel is the result of collaborative care and creative obsession. We came together across disciplines (illustration, writing, design, video, and dev) not just to make something, but to say something: Great CX is human. So is great art.
This is more than a comic. It’s a CX love letter, drawn, written, and coded by people who believe in both delight and detail.
