Meet Horatio, the #1 BPO for Gladly customers
Use your exclusive $2,000 launch credit to join other Gladly clients who are enhancing their support, increasing customer satisfaction, and building stronger loyalty by outsourcing with Horatio.
Seamless Gladly Implementation & Expert Support Teams with Horatio
Ready to scale your customer support and maximize Gladly's potential? As Gladly's trusted implementation partner, Horatio helps brands like yours set up, optimize, and fully manage their helpdesk—while also providing pre-trained customer support teams to handle inquiries with speed, accuracy, and a personal touch.
Effortless Onboarding & Setup
New to Gladly? We’ll integrate your helpdesk, automate workflows, and configure AI-powered support so you can start resolving inquiries instantly.
High-Performing, Pre-Trained Support Teams
Scale faster with a dedicated customer support team leveraging pre-existing Gladly expertise, your industry’s best practices, and your brand’s unique voice
Advanced Optimization & Consulting
Already using Gladly? We’ll refine your setup, enhance automation, and leverage analytics to boost efficiency and drive revenue.
Tailored AI & Automation Strategies
From AI-Powered Q&A and Automated Tasks to AI Authoring, we fine-tune Gladly’s powerful features to ensure seamless customer interactions and higher conversions.
Exclusive Offer: Get a $2,000 credit when you outsource a Horatio customer support team and a $750 implementation credit if you’re new to Gladly or are looking to optimize it.
Let’s build a world-class support experience that converts.
What do you get
with a dedicated support team?
If you outsource with Horatio (aside from the $2,000 launch credit), you’ll get:
A true extension of your team
Seamlessly integrated CX agents who act as a natural part of your company, aligned with your brand values and goals.
Expert onboarding and training
Dedicated onboarding specialists ensure your team is up and running quickly and effectively.
AI-powered CX expertise
Leverage Horatio’s AI expertise to enhance support, streamline workflows, and boost efficiency.
Multichannel support
Provide consistent customer service across email, chat, phone, social media, and more.
Global 24/7 coverage
Ensure your customers receive world-class support, no matter where they are or when they need it.
Scalable solutions
Flexible team sizes and processes designed to grow with your business.
Horatio builds and rapidly deploys custom, on-brand CX teams with extensive industry expertise, ready to provide 24/7 support in any time zone, any language, and across all communication channels—without compromising quality.
Schedule a call with our team to discover how we can assist you.
How to Claim Your
Credits
Take your customer experience to the next level with this exclusive offer for Gladly clients!
$2,000 Launch Credit
What’s Included:
The $2,000 launch credit can be applied to the setup fee for your Dedicated CX team.
Who’s Eligible:
This offer is valid for new clients only and does not apply to consulting services.
Important Details:
The credit is limited to the setup fee and cannot be used for monthly service fees or additional payments.
Want to learn more? See our full Terms & Conditions here.
$750 Implementation Credit
What’s Included:
The $750 credit can be applied to the setup fee for your Gladly Helpdesk implementation.
Who’s Eligible:
This offer is valid for new clients only.
Important Details:
The credit is limited to the setup fee and consulting. It can’t be used for monthly service fees or additional payments.
Want to learn more? See our full Terms & Conditions here.
How to Claim YourCredits
Take your customer experience to the next level with this exclusive offer for Gladly clients!
$2,000 Launch Credit
What’s Included:
The $2,000 launch credit can be applied to the setup fee for your Dedicated CX team.
Who’s Eligible:
This offer is valid for new clients only and does not apply to consulting services.
Important Details:
The credit is limited to the setup fee and cannot be used for monthly service fees or additional payments.
Want to learn more? See our full Terms & Conditions here.
$750 Implementation Credit
What’s Included:
The $750 credit can be applied to the setup fee for your Gladly Helpdesk implementation.
Who’s Eligible:
This offer is valid for new clients only.
Important Details:
The credit is limited to the setup fee and consulting. It can’t be used for monthly service fees or additional payments.
Want to learn more? See our full Terms & Conditions here.
Ready to talk to
us about outsourcing?
We’ve built expert customer support teams for top brands like Lavazza, Hydrow, Bark, and many others. Great companies turn customers into loyal fans by investing in outstanding customer experiences—and the best brands (like yours) leverage quality outsourcing to scale efficiently without overspending.
Connect with our team today to discover how we can help your brand grow with exceptional CX, and get your $2,000 and $750 credits.