PARTNER DEAL
Meet Horatio, the #1 BPO for premier Ada customers
Use your exclusive $2,000 launch credit to join other Ada clients who are enhancing their support, increasing customer satisfaction, and building stronger loyalty by outsourcing with Horatio.









AI-Driven Customer Support Powered by Ada & Horatio
Ready to deliver lightning-fast, personalized support at scale? Horatio integrates seamlessly with Ada to provide your customers with conversational AI, complemented by an exceptional support team for when it matters most.
 - Effortless Ada Integration & Setup- We’ll configure Ada’s AI workflows to reflect your brand voice, automate high-volume inquiries, and connect smoothly with your existing tools. 
 - Human Support When It Matters- Combine Ada’s self-service automation with Horatio’s live agents to resolve complex issues and drive satisfaction. 
 - Scalable CX With Built-In Expertise- Scale instantly with Horatio’s pre-trained teams familiar with Ada’s platform and best practices 
 - Strategic Optimization & Analytics- Boost automation efficiency with custom insights and ongoing performance improvements across your Ada workflows 
Exclusive Offer
Get a $2,000 credit when you outsource a Horatio customer support team and a $750 implementation credit if you’re new to ADA or are looking to optimize it.
Let’s build a world-class support experience that converts. Talk to an expert today.

What do you get with a dedicated support team?
If you outsource with Horatio (aside from the $2,000 launch credit), you’ll get:
A true extension of your team
Seamlessly integrated CX agents who act as a natural part of your company, aligned with your brand values and goals.
Expert onboarding and training
Dedicated onboarding specialists ensure your team is up and running quickly and effectively.
AI-powered CX expertise
Leverage Horatio’s AI expertise to enhance support, streamline workflows, and boost efficiency.
Multichannel support
Provide consistent customer service across email, chat, phone, social media, and more.
Global 24/7 coverage
Ensure your customers receive world-class support, no matter where they are or when they need it.
Scalable solutions
Flexible team sizes and processes designed to grow with your business.
Hesitating?
Horatio builds and rapidly deploys custom, on-brand CX teams with extensive e-commerce expertise, ready to provide 24/7 support in any time zone, any language, and across all communication channels—without compromising quality.
Schedule a call with our team to discover how we can assist you.

CLAIM DEAL
How to Claim Your Credits
Take your customer experience to the next level with this exclusive offer for Ada clients!
- What’s Included:- The $2,000 launch credit can be applied to the setup fee for your Dedicated CX team. 
- Who’s Eligible:- This offer is valid for new clients only and does not apply to consulting services. 
- Important Details:- The credit is limited to the setup fee and cannot be used for monthly service fees or additional payments. 
Want to learn more? See our full Terms & Conditions here.

Ready to talk to us about outsourcing?
We’ve built expert customer support teams for top brands like Lavazza, Hydrow, Bark, and many others. Great companies turn customers into loyal fans by investing in outstanding customer experiences—and the best brands (like yours) leverage quality outsourcing to scale efficiently without overspending.
Connect with our team today to discover how we can help your brand grow with exceptional CX, and get your $2,000 and $750 credits.
