Social Media

Elevate Your Social Media Game

with Personalized Services

Exerience a new level of social media success with cutting-edge technology, world-class talent, and innovative strategies.

hero mobile

Reaching new heights in social media by breaking barriers

Industries Image

Elevating brand connection with
social media

Build brand loyalty and ensure swing industry with expert support teams designed to integrate seamlessly iuccess for your business in this gronto your business.

What we do


Customer Service

  • Support for Products and Services

Back Office Support

  • Social Media Management
  • Graphic Design

Content Moderation

  • Live and Recorded Content
  • Platform and Community

Compliance and Fraud

  • Compliance Audits
  • Policy Development
  • Compliance Reporting
  • Fraud Prevention and Detection
  • Data Security

The outsourcing advantage

Expertise and Experience

You'll work with pros who live and breathe platforms like Instagram, Twitter, and Facebook. They know the trends and algorithms inside out, ensuring your online presence stays relevant and true to your brand.


Scalability and Flexibility

No stress about hiring and training extra staff. Outsourcing lets you scale your efforts up or down in a snap, adapting to whatever comes your way.


Access to Insights
 and Analytics

Get ready for data-driven decisions that skyrocket your performance. Outsourcing pros analyze audience behaviors, measure campaign effectiveness, and keep you ahead of the curve.

Don’t take our word for it

Flux Footwear logo
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“I just can’t find another BPO of the same quality, of the same customer care, not just for our end customer, but also for me as a client, giving me that higher level of service. Horatio is really not like other BPO that you talk to. They can be as hands on or hands off as the client wants. I think that kind of flexibility and customization is really, really rare when it comes to BPOs”

Annie PhanHead of CX - Flux Footwear
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“Horatio is really good at developing a culture around your company. They focus on the people, and every day they’re showing up motivated and excited to work with you. Horatio as an extension of your team is the best way to achieve success."

Justin SundheimerSVP of Operations - SEATED
Dr. Squatch logo
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“I think what sets Horatio apart is the culture. The closeness that we have with the team is really unique. Horatio is very flexible and they really cater to each company's needs no matter how different they are, which creates a amazing level of understanding between both teams.”

Roma YumulCX Manager - Dr. Squatch
Classwallet logo
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“The best part about working with Horatio is that they’re not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs. Long gone are the days where contact centers are cost centers. Horatio turns a contact center into a profit center.”

Jarvous FreemanVice President of Operations - Classwallet
Spot & Tango logo
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“Doubling in size multiple times over the course of the year is amazing.They’ve always been really incredible and able to rise to the occasion and scale up the team very, very quickly. We’ve been able to maintain extremely high quality and match our internal team with CSAT scores well into the 90s consistently.”

Julia AlexanderVice President of Operations - Spot & Tango
Fresh Clean Threads logo
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“I can always count on our horatio  team to raise issues that they’re seeing with our customers. They’re always sharing their ideas and insights with us so we can partner together to find the best solutions. If you’re looking for a partner who will work with you to find the best way towards exceptional customer experience , Horatio is the way to go.”

Sydney Chestler & Sarah DorseyCustomer Experience Senior Manager & Customer Service Lead - Fresh Clean Threads

Success Stories

Let's talk