WhyHoratio: Redefinethe future of your business

Join us to revolutionize outsourcing

with precision and technology for

unmatched success.

The power of technology
 & implementation

Our commitment to quality shines through our assurance process, delivering results beyond expectations with AI integration and deep CRM expertise.


Who we are

The secret to our success is our people. Our dedicated team of professionals in the heart of Horatio, and they make all the difference.

Our locations

Dominican Republic
Colombia
Santo DomingoSantiago

A rising center
for outsourcing excellence.

NYC 05:10 PMMIA 05:10 PMREP 05:10 PM

Santo Domingo

Located in the center of the capital city of the Dominican Republic, our state-of-the-art office serves as a hub of inspiration and functionality, ensuring that we remain a flexible environment that accommodates to our changing business needs.

SEATS2200
SQ. FT130,000

Santiago

As the second-largest city in the country, Santiago hosts leading universities specializing in CX fields, guaranteeing our clients access to top-tier talent and empowering them with a highly skilled workforce.

SEATS500
SQ. FT250

Our workspace ensures that our clients benefit from an outstanding workforce that is capable of meeting all of their outsourcing needs.

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By the numbers

+1.5 K

+1500 employees and rapidly growing

+5

State of the art locations in +5 nearshore locations

1.4%

Best turn over in the industry with a voluntary attrition of 1.4%

Our Story

Horatio was born to help brand-focused, high-touch, innovative businesses turn customer interactions into revenue-generating opportunities. It all began when our founders Jose, Jared, and Alex met on their first day at Columbia Business School.

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After noticing that start-ups and small businesses struggle to meet customer demands, they launched Horatio. As a next-generation business process outsourcing company dedicated to providing personalized solutions that redefine business processes.

Today, Horatio is the trusted partner of some of the fastest growing companies across the globe.


Meet our founders

Jose

Founders picture

Meet Our

CEO

Jose

Jose helps set the strategic vision of Horatio and leads all growth, sales, marketing efforts for the company. Originally hailing from the Dominican Republic, Jose was inspired to create a company that not only provides tech-enabled support for today’s fastest growing North-American businesses, but also one which creates opportunities locally & gives back to his native community.

Jared

Founders picture

Meet Our

CFO

Jared

Jared oversees all financial operations and client service for Horatio. Jared thrives in creating scalable processes that help build top-notch experiences for all of Horatio’s clients.

Alex

Founders picture

Meet Our

COO

Alex

Alex leads operational strategy & client service at Horatio. Alex’s strategic mindset has helped set Horatio apart by offering top-tier outsourcing support that outperforms.

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