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Do the best work of your career at Horatio

Work with talented teams, support global companies, and grow in an environment designed for people who want to go further.

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Horatio HQ
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Who we are

Join the Horatio family

Working with us goes beyond a job. It's a career where purpose meets potential. With a focus on excellence, growth, and community, we empower every individual to make a real impact and thrive both personally and professionally.

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Why work at Horatio?

We offer everything you need to grow, succeed, and build a rewarding career.

Open Positions

Entry Level

Customer Experience Associate (DR)

Santo Domingo & Santiago

Client Services

Full Time

Customer Experience Associate (BOG)

Bogota

Client Services

Full Time

Customer Experience Associate (HN)

San Pedro Sula

Client Services

Full Time

Other Roles

Zendesk Expert Implementer (BOG)

Bogota

Partnerships

Full Time

Quality Assurance Specialist (Honduras)

San Pedro Sula

Quality Assurance

Full Time

Team Lead Supervisor (Honduras)

San Pedro Sula

Client Service

Full Time

Client Service Manager (Honduras)

San Pedro Sula

Client Service

Full Time

BPO Supervisor - Fintech (BOG)

Bogota

Client Services

Full Time

BPO Quality Assurance Specialist (BOG)

Bogota

Quality Assurance

Full Time

Real Time Analyst (BOG)

Bogota

WFM

Full Time

RCM Specialist - Healthcare (SDQ)

Distrito Nacional

Full Time

IT Helpdesk Specialist (BOG)

Bogota

Client Services

Full Time

Compliance Analyst (BOG)

Bogota

Client Services

Full Time

Customer Success Manager (BOG)

Bogota

Customer Success

Full Time

Customer Success Specialist (BOG)

Bogota

Customer Success

Full Time

Oficial de Seguridad (STI)

Santiago

Full Time

Financial Reporting Specialist (SDQ)

Distrito Nacional

Full Time

Team Lead - Technical Support (SDQ)

Distrito Nacional

Client Services

Full Time

Director, Client Service (Healthcare) - SDQ

Distrito Nacional

Client Service

Full Time

Zendesk Expert Implementer (Remote Position)

Distrito Nacional

Customer Success

Full Time

Junior Interactive Designer - Animation & Motion Graphics Focus (BOG)

Bogota

Client Services

Full Time

Client Service Team Lead / Supervisor (BOG)

Bogota

Client Services

Full Time

Forecasting Analyst (SDQ)

Distrito Nacional

Business Operations

Full Time

Labor Relations Lead (SDQ)

Distrito Nacional

Human Resources

Full Time

Cryptocurrency CX Associate (BOG)

Bogota

Client Service

Full Time

Training Manager (SDQ)

Distrito Nacional

Client Services

Full Time

Customer Care Team Leader (SDQ)

Distrito Nacional

Client Services

Full Time

Automotive Tech Support (SDQ)

Santo Domingo

Client Services

Full Time

Strategic Finance Specialist (SDQ)

Distrito Nacional

Finance

Full Time

Environmental Health and Safety Specialist (SDQ)

Santo Domingo, Distrito Nacional

Facilities

Full Time

Real Time Analyst (SDQ)

Santo Domingo

Client Services

Full Time

Healthcare Operations Manager (SDQ)

Distrito Nacional

Client Services

Full Time

Account Specialist (SDQ)

Santo Domingo

Customer Experience

Full Time

Customer Success Manager (SDQ)

Santo Domingo

Customer Success

Full Time

Data Engineer Specialist (SDQ)

Santo Domingo

Information Technology

Full Time

Quality Assurance Specialist (SDQ)

Distrito Nacional

Quality Assurance

Full Time

Quality Assurance Manager (SDQ)

Santo Domingo

Quality Assurance

Full Time

Training Specialist (SDQ)

Distrito Nacional

Training & Development

Full Time

Team Lead Supervisor (SDQ)

Distrito Nacional

Client Services

Full Time

Horatio

Ready to talk to us about outsourcing?

Choose an outsourcing solution that boosts your efficiency, fuels company growth with top-notch performance, and scales your business with high conversion rates. All at lower costs. Hire Horatio for quality results at a better value — 80% ROI increase and save 50% compared to in-house teams.