Horatio Insights
Industry Excellence
Fostering success in the outsourcing world
Horatio is reshaping outsourced customer experience through world-class talent and a deep commitment to both our clients and our team. Our award-winning approach reflects the excellence we bring to every partnership.
2024
CCW Excellence Award
2024
Great Place to Work Dominican Republic
2024
Inc Power Partner 2024
2024
Inc 5000 Fastest-Growing Companies #354
2024
Inc Regionals Northeast 2024 Fastest-Growing Companies #18
2023
Bronze Stevie Winner for Sales and Customer Service
2023
Great Place to Work Dominican Republic
2023
Inc 5000 Fastest-Growing Companies #107
2023
Inc Regionals Northeast Fastest-Growing Companies #8
2023
Inc Power Partner 2023
2023
Inc Best in Business
2022
Great Place to Work Dominican Republic
2022
Mejores Empresas Para Trabajar en RD
Hear it from our clients
Don’t take our word for it
“It impresses me every day how well our team really understands what we're building and what we're doing and how to best serve our community. My only regret is not working with Horatio earlier.”
Cate Marques
Chief Experience Officer
“Our experience with Horatio has been nothing short of amazing. Our business actually is very involved. There is a lot of industry specific knowledge for the roles that they have here. So they've adapted very well. The customer service is outstanding.”
Justin Zemaitis
Co-Founder and Chief Insurance Officer
“The best part about working with Horatio is that they’re not just a vendor. They focus on being a strategic partner in every aspect of your business; the future of BPOs. Long gone are the days where contact centers are cost centers. Horatio turns a contact center into a profit center.”
Jarvous Freeman
Vice President of Operations
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Disrupting the industry
Helping companies scale their business
Horatio Insights
Horatio Insights
Ready to talk to us about outsourcing?
Choose an outsourcing solution that boosts your efficiency, fuels company growth with top-notch performance, and scales your business with high conversion rates. All at lower costs.
Hire Horatio for quality results at a better value—80% ROI increase and save 50% compared to in-house teams.