Discover the power of human and AI for CX
Quality Assurance in Agentic AI & Human Insight: Redefining CX
In 2026, the question isn’t whether you use AI, it’s how much autonomy you give it. Standard chatbots are being replaced by Agentic AI: intelligent systems that don’t just talk but act, solving complex problems, navigating workflows, and reasoning through customer needs. But with great autonomy comes the need for great supervision.
- Date
August 27, 2026
- Time
5:18 PM
- Timezone
UTC
- Format
Virtual
- Location
Online
- Status
Past

The brief
About the webinar
In 2026, the question isn’t whether you use AI, it’s how much autonomy you give it. Standard chatbots are being replaced by Agentic AI: intelligent systems that don’t just talk but act, solving complex problems, navigating workflows, and reasoning through customer needs.
But with great autonomy comes the need for great supervision.
