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PastIn 2026, the question isn’t whether you use AI, it’s how much autonomy you give it. Standard chatbots are being replaced by Agentic AI: intelligent systems that don’t just talk but act, solving complex problems, navigating workflows, and reasoning through customer needs. But with great autonomy comes the need for great supervision.
August 27, 2026
5:18 PM
Online
PastDetails about this Horatio webinar.
August 27, 2026
5:26 PM
Online
PastAs Ecommerce scales, brands often lose the "boutique feel." Automation makes them feel like a faceless vending machine. When a customer’s hard-earned money is on the line, a robotic response to a "lost package" feels like a betrayal, leading to a permanent loss of LTV.
August 27, 2026
5:32 PM
Online
